The Founder

Hi, my name is Valerie. I am an animal lover and advocate with a background in military service and veterinary assistance. These experiences shaped my approach to pet care — one rooted in consistency, reliability, attentiveness, and trust. I understand that trusting someone with your pet is a deeply personal decision, and I approach that responsibility with care and respect.

Caroline’s Pet Concierge is named in honor of Caroline, my beagle, who was my constant companion for almost fourteen years. I built my life around giving her the best care possible — from including her in daily activities whenever I could to ensuring she received top-tier veterinary care throughout her life. Losing her to cancer profoundly shaped how I view pet ownership and reinforced my belief that pets deserve thoughtful, proactive, and compassionate care at every stage of life. Every pet I work with is treated with the same level of devotion, advocacy, and attention Caroline received throughout her lifetime.

Lucy (pictured) is my new companion and receives the same loving care and attention every pet deserves. 

During each visit, I take my cues directly from your pet. I pay close attention to body language and behavior, allowing me to communicate effectively, handle pets respectfully, and remain attentive to their individual needs, preferences, and comfort levels. This approach helps reduce stress and creates a sense of familiarity and safety, even when routines change. 

In addition to private pet care, I have volunteered with animal shelters, supporting daily care needs and assisting in placing animals into safe, loving homes. This work further strengthened my commitment to advocacy, patience, and responsible pet ownership.